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    Welcome to Jewel Be Mine Domestic (US) shipping guide! We know how important it is for your items to arrive when you expect them, so please review the shipping information below to help guide your shipping selection. If you have any questions regarding estimated delivery or need help with your shipping options, please send us an email to info@jewelbemine.com

    When will my order ship?
    Orders with Ground Shipping typically ship within 24 - 48 hours after being placed. Expedited orders placed before 11:00 a.m. EST will be shipped the same day. All orders placed between 11:01am EST on Fridays and 11:59pm EST on Sundays will be processed on the next business day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped. For a time specific estimate or shipping update please email info@jewelbemine.com

    What do you charge for Ground Shipping?
    All shipping rates are automatic calculated at the check out before submitting payment you can select your shipping preference.

    All domestic orders are shipped via US Postal Service First Class Mail, UPS or Fedex unless requested by the customer at the time of purchase by choosing from our different options such as USPS Priority, or Priority Express, or by selecting a different shipping carrier such as Fedex.

    Once I've placed my order, how long will it take to arrive?

    Orders are typically shipped within 24-48 hours. The estimated delivery times after an order has been processed are as follows:

    • USPS First Class Mail: 3-7 business days from ship date.
    • USPS Priority Mail: 2-4 business days from ship date.
    • USPS Express Mail: 1-2 business days from ship date.

    You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date. 

    Expedited orders via Fedex will arrive within the number of business days designated by your shipping selection. To determine shipping days, begin with the first business day after your order is shipped. Orders placed before 11 a.m. EST (8 a.m. PST) will be shipped out the same day. Orders placed after 11 a.m. EST (8 a.m. PST) will be processed and shipped the following day.

    For example, a 3 Day Shipping order placed on Monday after 11 a.m. EST (8 a.m. PST) will be processed and shipped out on Tuesday. Wednesday will be the first day of shipping, and it will arrive on the third day, Friday. If you have any questions, send us an email to info@jewelbemine.com

    All orders will be delivered Monday-Saturday if shipped via USPS. Fedex orders will not be delivered on Saturdays, Sundays, or Holidays. The day your order is processed and shipped is not counted as a day in transit.

    Delivery time depends on the shipping method you select. 

    Orders shipping to Alaska, Hawaii, and Puerto Rico sometimes can't take a couple of days more.

    How can I track my order?
    Once your order has shipped, you will be emailed a tracking number, please allow at least 24 hours for information display correctly. Tracking will be available the day after your order is shipped out. If your order is shipped via FEDEX, you will be provided an estimated delivery date when you track the package at fedex.com. If your order is shipped via USPS, you can view the progress by tracking your package at usps.com.

    How do I change my shipping address once my order is placed?
    If you have entered an incorrect shipping address, please send us an email to info@jewelbemine.com as soon as possible so that we can correct your address. Once your package has shipped we won't be able to change the address.

    Refused or Undeliverable Packages
    Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order.

    Want to reship a refused or undeliverable package? The new shipping costs depend on which new shipping method you choose.

    If you would like to cancel an order that has been returned to us, you will be responsible for return shipping costs and a 15% restocking fee will be deducted from your refund to cover the cost of processing your order.

    We reserve the right to void or refund a payment for any order at any time for any reason. Please email us at info@jewelbemine.com if you have any questions or concerns.

    Backorder Shipping
    You will be charged shipping and handling only once. There are no additional shipping charges for backordered items that ship separately from the original order. Backordered items are sent via Ground shipping.

    NOTE: WE ARE NOT RESPONSIBLE for any packages lost, stolen or delayed by the United States Postal Service. By purchasing on www.jewelbemine.com you agree to these terms.

    Credit card processing may take 1 to 2 business days. All purchases are subject to verification with the financial institution and/or card holder, which may take up to 5 business days for approval. If there is an unexpected delay, you will be notified via email or phone.